Terms and conditions 

**Terms & Conditions**

 

These terms and conditions are designed to protect me a self-employed individual, as missed appointments and late cancellations can significantly impact my business. I strive to maintain seamless experience for both myself my valued clients. While I understand that unforeseen circumstances can arise, please reach out to discuss any cancellation charges, as I am fair and open-minded.

 

**Weight limit**There is a weight limit 150kg for the reflexology chair and 200kg for massage couch. Your safety is my priority, so please contact me if you exceed these limits, and we can explore alternative options.

 

**Payment:** Payments card, bank transfer, and cash are accepted on the day of your appointment.

​

**Appointments:** A 48-hour notice is required for appointment cancellations. If you're ill and unable to provide this notice please inform me as soon as possible and ensure i have received the message as messages sent or left after 8.30am may not picked up as i may have started session for the day. You will not incur a charge but I would request respectfully that you re-book within 2 weeks. Missed appointments/no shows, require full payment for the session, and future appointments may require payment in advance.  I reserve the right to decline appointments if you arrive more than 15 minutes late; a shortened session may be possible, but full payment will still be required.

 

**Gift Vouchers:** Gift vouchers are valid for one year from the date purchase. After this period, they will become void. At Wandering Soul Therapies' discretion, the expiration date may be extended upon request while the voucher is still valid.

 

**Promotions:** Discounts are redeemable only by recipient for their own booked appointment of 60 minutes or more. They are non-transferable and cannot be combined with other offers or used for gift voucher purchases. They must be used within the specified expiration period.

 

By making an appointment, you agree to the above terms and conditions.

 

Thank you for your support.

Kindest regards

Claire Baxter (Aor, ISRM)